Meet the Breakout Team - More than just Business Support

Breakout business supportAt Breakout, we believe small businesses deserve access to the same level of business support expertise and support as larger organisations, without the agency fees, complicated contracts, or corporate jargon.

Founded by Farley Boxall, Breakout was created to help small business owners navigate the challenges of running and growing a business. What started as business support in admin has evolved into a comprehensive business support hub, helping clients with everything from social media, bookkeeping, websites, IT support, training and networking to specialist services delivered by our trusted Extended Team.

We understand that running a business can sometimes feel overwhelming. Most business owners don't need a full-time marketing manager, IT department, bookkeeper, HR consultant, business coach, or designer. They simply need trusted people they can turn to when support is required.

This is where Breakout's business support is different.

Our team and Extended Team work together to provide practical, flexible support tailored to each client's needs. Whether you need a one-off solution, ongoing support, training to do it yourself, or access to specialist expertise, we help connect the dots and ensure you get the right support at the right time.

Based in Sudbury, Suffolk, we proudly support businesses across Suffolk, Essex, and throughout the UK.

Farley Boxall owner of BreakoutAbout Farley Boxall — Founder of Breakout

Farley Boxall is the founder and driving force behind Breakout, a business support organisation she co-founded in 2021 to help entrepreneurs and small business owners thrive. With a strong background in business management and real-world commercial experience, Farley has built Breakout into a trusted resource for practical business help. She leads with a focus on clarity, support and meaningful outcomes for her clients, making customer service her biggest priority and always at the centre of everything she does.

Under Farley’s leadership, Breakout has grown from a local co-working and support hub into a versatile services provider known for helping businesses of all sizes with core challenges from administration and bookkeeping to website and social media support and always with customer experience at the heart of the work.

Farley’s Strengths

Farley brings several key strengths to her role as owner and lead of Breakout:

  • Customer-Centred Leadership: Farley places customer service at the core of Breakout’s mission, ensuring every client receives attentive, responsive and tailored support. This commitment has become a defining quality of Breakout’s reputation.
  • Practical Business Experience: Her background in business management and support gives her insight into the day-to-day challenges faced by small businesses, allowing her to deliver realistic and effective solutions.
  • Supportive and Approachable: Farley is known for her ability to listen, understand individual business needs and deliver guidance in a clear and encouraging way.
  • Community-Focused Entrepreneur: She continuously fosters a collaborative environment that helps local businesses grow and succeed, strengthening both individual ventures and the wider business community.

Awards and Recognition

Farley’s leadership and Breakout’s service excellence have been recognised through several notable awards:

  • Customer Service Innovation Award: Breakout won this accolade at the 2024 Babergh and Mid Suffolk Innovation Awards, where judges highlighted the business’s strong service focus and support for other local enterprises. (suffolknews.co.uk)
  • Multiple Regional Awards: At the 2024 East of England Start-Up Awards, Breakout was named both Rural Start-Up of the Year and Business, Consulting and Management Start-Up of the Year, and also won Business Hero of the Year at the Suffolk Small Business Awards. (suffolknews.co.uk)
  • Prestige Recognition: In its first year, Breakout was awarded Co-working Business of the Year for London and the South-East of England at the Prestige Awards. (suffolknews.co.uk)
  • National Acknowledgement: Breakout was included in the SmallBiz100 list for 2024 and celebrated at a special reception at the House of Lords in recognition of its impact in the small business sector. (suffolknews.co.uk)
  • National Finalist: Breakout reached the shortlist for Business Hero at The Small Business Awards national finals, further validating Farley’s commitment to service and community support. (suffolknews.co.uk)

084A0260Services Farley Supports Through Breakout

Farley’s vision for Breakout encompasses a broad range of services designed to support business owners in key operational areas, including:

  • Business Strategy and Support: One-to-one sessions that help clarify goals, streamline operations and build confidence in decision-making.
  • Administrative and Bookkeeping Assistance: Practical help with day-to-day business admin, bookkeeping tasks and processes.
  • Website and Digital Presence Support: Guidance with website creation, hosting, maintenance and social media management.
  • IT and Technical Assistance: Support for technology needs, troubleshooting, and training to help business owners feel confident with their tools.

Under Farley’s leadership, Breakout continues to be a trusted partner to businesses, with exceptional customer service at the heart of its success.

meet the The extended team

One of the things that makes Breakout unique is our carefully selected network of trusted specialists.

Over the years we've built relationships with experts in branding, photography, HR, legal services, business coaching, marketing, finance, and many other specialist areas. Rather than trying to do everything ourselves, we believe in connecting our clients with the right expert for the job.

This allows us to offer agency-level support whilst maintaining the personal service and flexibility that small businesses value.

website cost, broadband provider

Andy - Breakout

Tech Nerd and Website Designer
Andy is the go-to tech support for businesses and individuals who want their digital setup to just work. From building websites to sorting out day-to-day IT headaches, he makes technology simple and stress-free. Whether it’s getting you online, fixing equipment, or helping you choose the right tools, Andy takes care of the tech so you can focus on running your business.
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Liam - Record and Repurpose

Podcast, Video and Online Course Creator
Liam helps business experts turn meaningful conversations into content that works across every platform. He specialises in video & podcast production, content repurposing, and digital revenue stream development, so one recording can become websites, YouTube, social media, emails, blogs, online courses, and more. Having spent a decade creating corporate training content and working on hundreds of independent projects, Liam knows what makes content engaging, trustworthy, and effective.
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Nisha - Nische Services

Social Media and Content Creator
"Nisha is a creative and strategic social media specialist who helps businesses build confident, cohesive and engaging online brands. From content creation, including infographics, carousels and video to full social media management, strategy and growth support, she works closely with business owners to bring clarity and consistency to their digital presence. Whether it’s a full “social glow-up”, a content shoot or behind-the-scenes content, Nisha helps businesses show up professionally, grow their reach, and turn visibility into opportunity."
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Lu - Toodlepip

Branding Expert
Lu, aka the “Toodlepip Girl” works with “Small & Mighty” business owners to build powerful, bespoke brands that truly reflect their vision and passion. She offers branding packages, design support, illustration, product design, and artful branded merchandise that help businesses shine both online and offline. Her process is collaborative and stress-free: from discovery workshops to custom logo-kits, she ensures every design matches the business’s identity, with support before, during, and after the project.
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Della - Ops with Della

Online Business Manager
Della helps mission-driven founders run their businesses more smoothly by taking care of the behind-the-scenes work. From setting up systems and managing projects to onboarding clients and keeping teams organised, she makes sure everything runs seamlessly. With her support, businesses gain clarity and calm, giving founders the freedom to grow without stress and focus on what they do best.
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Alison - Alison McKenny Photography

Professional Photographer
Alison McKenny is an award-winning Personal Branding and Portrait Photographer with over 15 years' experience helping small business owners create authentic, professional imagery that builds trust and attracts the right clients. Known for helping even the most camera-shy people feel relaxed and confident, she creates natural images that truly reflect the person behind the business.
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India -Engage Social Media

Social Media Manager and Content Creator
India and her team specialise in helping businesses use social media in a way that actually gets results — more enquiries, more visibility, more genuine engagement. They offer strategy-driven support: planning content, creating graphics, managing posts, workshops & training so clients learn what works (not just guess). They also help put systems in place, from lead magnets & landing pages to workflows & content calendars, to make sure social media activity isn’t chaotic. With their help businesses feel more confident online, spend less time worrying about posts, and more time focusing on their work that they love. If you’re ready to get serious about your social media, India & her team can guide you every step of the way
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Penny - Thebestof Sudbury

Marketing Expert
"Penny is the founder of thebestof Sudbury and a passionate champion of local businesses across Sudbury, Hadleigh and the surrounding areas. With a background in advertising and marketing, she helps independent businesses raise their profile, attract new customers, and build trust through authentic local promotion. Through thebestof Sudbury, Penny connects businesses with their communities, showcases great local stories, and supports growth by celebrating what makes each business special."
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Barbara - Barbara Gill Marketing

Email Marketing & Automation
"Barbara is an award-winning marketing consultant with over 20 years’ experience helping service-based business owners simplify their marketing and grow sustainably. She specialises in strategic marketing planning and email marketing, supporting businesses to build and own their audiences through clear, focused campaigns. With a practical and approachable style, Barbara helps clients cut through marketing overwhelm, concentrate on what really drives revenue, and build long-term marketing assets that support business growth."
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Sam - Silver Branch HR

Human Resources
"Sam is an experienced HR consultant with a passion for helping businesses grow through strategic, culture-driven decisions. She founded her consultancy to provide high-quality, practical advice that builds strong leadership, supports managers, and empowers people to succeed. Specialising in workplace mediation, Sam helps organisations navigate conflict early and effectively, creating healthier working environments where teams can thrive. She works primarily with start-ups and small to medium-sized businesses, supporting them to build strong foundations, develop their people, and plan confidently for the future. With a deep interest in organisational development and culture, Sam believes that the most successful businesses grow from the inside out."
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Amy - Suffolk Soiree

Consultancy & Operations
"Amy is the founder and driving force behind Suffolk Soirée, a consultancy and support service dedicated to helping wedding venues, event professionals, and hospitality businesses thrive. Passionate about food, weddings, and events, she combines a love of logistics with a strong focus on building relationships, reputation and results for her clients. Known as a “sales sidekick and event whisperer,” Amy supports businesses by stepping in as trusted right-hand support — helping them streamline operations, enhance client experiences, and grow with confidence. Whether it’s strategic support, operational coordination, or hands-on facilitation, her collaborative approach makes complex event challenges feel manageable and exciting."
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David - Steven Burton & Co

Accountant
"David is a highly experienced accountant and Director with over 15 years’ experience supporting business owners across a wide range of sectors, from consulting agencies to all areas of construction. As a Certified Xero Advisor and QuickBooks Online Certified Pro Advisor, David works confidently across multiple accounting platforms and enjoys tailoring systems to suit how each business operates. He has a strong interest in new technology and is always looking for smarter ways to help business owners save time and simplify processes for themselves and their teams. David is at his best when working with ambitious business owners who want to continually improve their businesses, strengthen performance, and build long-term value with a view to an eventual sale."
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Oli - Oli Cooke Coaching

Mindset Coaching
"Oli is a mindset and performance coach who specialises in helping high-achieving entrepreneurs and business owners move beyond fear, anxiety, and self-limiting beliefs so they can grow and scale with confidence and fulfilment. With certifications in NLP, Inner Leadership Coaching, and training in Rapid Resolution Therapy, he uses his Rapid Root-Level Shifts approach to help clients clear internal barriers and unlock their full potential. Oli’s work is centred on empowering driven individuals to make bold, clear decisions and achieve peak performance in both business and life — without the side effects of stress, overwhelm, or anxiety holding them back."

Why Businesses Choose Breakout

  • Social Media Management
  • Bookkeeping
  • IT Support
  • Business Administration
  • Websites
  • Training & Workshops
  • Networking Events
  • Extended Team Specialists
Monday
By Appointment
Tuesday
By Appointment
Wednesday
By Appointment
Thursday
By Appointment
Friday
By Appointment
Saturday
Closed
Sunday
Closed

Breakout is a trading name of Starfish Organisers Limited Company Registration Number 10191822

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