A huge thank you to Emma from Remedy by Mung Bean for this case study who we have worked with since Emma took over the shop in Hadleigh. It is always such a pleasure, Emma either comes to us or we go to her shop and work there – always costs money with all the awesome products she has but also a top up for my vitamins and ‘healthy’ treats.
We work with Emma on bookkeeping, social media chat and her website which was a slightly different project ensuring it links to her till in store so there is no risk of double selling!
Take a minute to read what Emma has to say about her experience with Breakout in this amazing case study
Why did I choose breakout….
I was looking for a small local independent business to help with my website. It was important for me to work with a fellow independent because the passion and hard work always shows through in terms of the best quality product which has always been the case with Breakout. I also wanted to have one point of contact that knows my situation and I can speak to easily, by email or telephone. Farley even texts me back when I need her.
What does Breakout do for me?
I always have a list a mile long of projects and jobs that need doing and I ended up putting the website on the backburner hoping to launch soon. However, Farley and her team have helped with my bookkeeping (solving various crisis at a moments notice), checking my VAT returns etc, recommended branding Lu, pointed me in the direction of a signage person, hosted networking, answering social media questions.
Difference…
The Breakout team always have the expertise and skills I need when I dont know where to start.
Breakout is my main cheerleader, offering me advice and peace of mind all the time. Having Farleys positive attitude makes me enjoy my work life so much more. I value the help tremendously.
Please go and support the most amazing small business and visit Remedy by Mung Bean in Hadleigh, Suffolk or at Remedy by Mung Bean where they have something for everyone with great advice and amazing hand picked products. Thank you for the case study.
How we support businesses like emma in this case study
How Breakout supports businesses like this
At Breakout, we specialise in supporting small and independent businesses with practical, reliable, and results-driven services that make day-to-day operations easier and more effective. We understand that many business owners are juggling multiple responsibilities, which is why we offer a flexible, all-in-one approach tailored to each client’s needs.
Our services range from website support and SEO optimisation to bookkeeping, VAT guidance, and business admin, ensuring nothing gets left behind or put on hold. We help businesses improve their online visibility through clear, user-friendly websites and search engine optimisation strategies designed to attract the right audience and generate consistent enquiries.
Beyond digital support, we also act as a connector within the local business community, recommending trusted partners for branding, signage, and other specialist services. Our networking opportunities create valuable connections, helping businesses grow both online and offline.
What makes Breakout different is our personal approach. We become a dependable extension of your business, offering ongoing support, quick responses, and honest advice whenever it’s needed. Whether it’s troubleshooting a problem, planning your next step, or simply being there for reassurance, we are committed to helping our clients feel confident and in control.
Our goal is simple: to give small businesses the tools, support, and visibility they need to grow sustainably and successfully.
If you would like to provide a testimonial or case study for us, please get in touch.

